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Best way to troubleshoot intermittent network outages?

Fresh6 days ago
Mar 15, 202630682 views
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Problem

We have a Comcast 50/10 line into our office. We keep seeing very short but sometimes frequent drops in our internet service. It's enough to kick you off of skype and stop any websites from loading, which is obviously affecting our productivity. We've tried 4 different routers, we've tried moving e…

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Fix for: Best way to troubleshoot intermittent network outages?

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Your first test should always be with a single computer directly connected to the modem and then ping your primary DNS for about an hour. Look for things like jitter, consistently high latency and packet loss. Comcast will ignore any results to IP d…

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