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Prevent Outlook from automatically deleting meeting emails

Fresh5 days ago
Mar 15, 2026120352 views
Confidence Score1%
1%

Problem

I'm using Outlook Web Access to read my email. When I receive a meeting notice and acknowledge it, Outlook adds it to my calendar then deletes the email. Is there a way to disable Outlook automatically deleting the meeting email? There doesn't seem to be any way to configure this in Options - Messaging and Options - Calendar. Note that I'm using Outlook Web Access and not the desktop client. From the copyright date this appears to be Outlook 2007. Follow-up: Based on edusysadmin's comment I logged-in using IE8, which exposed a setting not available in Firefox - "Move out-of-date meeting requests and responses to the Deleted Items folder". However unchecking this box doesn't seem to impact the auto-delete behavior. Follow-up 2: Keep in mind I am using Outlook Web Access via a web browser. I do not have the thick client Outlook installed.

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1 Fix

Canonical Fix
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Fix for: Prevent Outlook from automatically deleting meeting emails

Low Risk

In Outlook 2013 and 2016 (Office 365), this is under Options -> Mail -> under "Send messages": It seems trivial but takes long time to find it. Please see the screenshot:

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