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What can I do about a virus that's affecting my relatives even though they're in different places?

Fresh5 days ago
Mar 15, 2026132 views
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Problem

In the last week, I have had two family members contact me about possible viruses on their machines. The cases involve different machines in different geographic locations. The only similarities are that they are both on BT and both use McAfee Internet Security packages. What happens: The users des…

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Fix for: What can I do about a virus that's affecting my relatives even though they're in different places?

Low Risk

When I run into viruses on systems I didn't setup, this is what I do(In order) Boot to safe mode, login as user, run msconfig, look for any entries starting up in the users home directory. Those are probably a virus and can be removed. Boot to safe …

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