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Double click on .doc opens Word but not the document

Fresh3 days ago
Mar 15, 202630705 views
Confidence Score0%
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Problem

This has happened a few times on our staff laptops. A user has recieved a .doc attachment in Outlook 2007 but when they double click on the attchment it opens word but not the attachment (such as the image below). This can also affect word documents in the computer, i.e. desktop, and in work areas.…

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1 Fix

Canonical Fix
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New Fix – Awaiting Verification

Fix for: Double click on .doc opens Word but not the document

Low Risk

I've finally found an answer that works. Involves editing registry. Make sure you don't delete the wrong bit or you could wreck your machine. Not my fault if this happens. Check that Word is closed. Open RegEdit and find: HKEY_CURRENT_USER\Software\…

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