FG

Sharepoint for trouble ticket tracking?

Fresh3 days ago
Mar 15, 202634530 views
Confidence Score0%
0%

Problem

Our main Help Desk (servicing some 50,000 users) is investigating whether to move their main problem tracking system onto a customized Sharepoint application. They are currently using a 7-year-old BMC Remedy system. Does anyone have experience using Sharepoint for ticketing? Are there any good Shar…

Unverified for your environment

Select your OS to check compatibility.

1 Fix

Canonical Fix
Unverified Fix
New Fix – Awaiting Verification

Fix for: Sharepoint for trouble ticket tracking?

Low Risk

There is a Helpdesk Template for Sharepoint put out by Microsoft. It's an administrator template, which means it takes an administrator on the Sharepoint server to install. The instructions are on that page, and are pretty straightforward. Personall…

Awaiting Verification

Be the first to verify this fix

Sign in to verify this fix

Environment