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Email going into Junk Mail folder in Outlook despite turning off Junk Mail
Fresh5 days ago
Mar 15, 2026104048 viewsConfidence Score0%
0%
Problem
I tried emailing my wife from my new company email account (which uses Exchange). When she responded, her email went into the "Junk E-mail" folder. So I tried a few things: Added her to the "Safe Senders" list Added her as an Outlook contact and checked the "Also trust email from my Contacts" box i…
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1 Fix
Canonical Fix
Unverified Fix
New Fix – Awaiting Verification
Fix for: Email going into Junk Mail folder in Outlook despite turning off Junk Mail
Low Risk
I'm afraid that maybe your company's email server is somehow flagging the email as junk even before it gets to you. If that was the case, your client would have no say in whether it was or wasn't junk. At least it's not getting filtered out altogeth…
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