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How to fix a PC that won't boot after a virus/malware scan?

Fresh7 days ago
Mar 15, 20264103 views
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Problem

My Dad's PC will not boot up! He has a Windows XP Pro SP2 machine and was running a manual scan with either Super AntiSpyware or MBAM (he does not remember which). Anyway, it found some 'stuff' and did a quarantine & immediate removal, then went into reboot. When it got past the login screen, he sa…

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Fix for: How to fix a PC that won't boot after a virus/malware scan?

Low Risk

In this situation a complete re-install of the operating system is the best thing. However, you want to make sure that you can read all of his files before you do a re-install. If he has a second computer handy, have him use that to test his files, …

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